Also balance is a issue. Germans last patch, enough said. We are also talking about the lack of good maps like crossing in the woods.
About prices, i think it´s a problem too. In my point of view some cool stuff would be more interessting then money. A special badge here or in game, things like this russian-hat-thing from relic, that´s what i would like to see. Or maybe a hall of honor. Not the usually stuff like commanders.. thats what i don´t like about this game.. commanders.. i don´t want to win one.
Other:
3) Complicated sign up and coordination processes. A lot of tournaments require you to sign up with another site, track down a section of that site, register with a tournament on that section, find the contact details of the player/team you are to be facing, add them, organise a time to play across timezones, etc. Even same day tournaments can often rely on the players doing a lot of the work to figure out who they are playing and how to get in touch with them. This is doubly as hard with opponents who are "less skilled" at being communicative and making contact.
Thats so true. I toke part in one ESL event. I Will never do it again. You have to spend tons of time to find necessary informations, to sign in, to find your opponents. This website is the nightmare of every web designer. The usability is just horrible.
If you're having that much difficulty open a ticket and ask the tournament admins for help or even send me an email or contact me on steam.
Ticktes? Come on.. . Best way is to improve the usability and make such "ticktes" unecessary. ;-) This is free time, not work. And that's absolutely possible. there are tons of books how to do that and lot´s of working examples.
It´s not the customer who has to adapt, it's the provider.