It's called wisdom, Hooli. Most of the questions asked in the OP were answered specifically and in great detail back during the COH2 beta in these very forums. Marcus and I personally gathered and organized a group of top COH1 players and community contributors to provide feedback before the launch of COH2. Our private feedback forums are still there to see as a log of this interaction, and Relic can still access them.
Those of us that love the beauty of the core Company of Heroes design achievement saw time and time again how our feedback was ignored, how a flawed business model was prioritized over make-or-break gameplay issues. The COH2 commander system is a perfect example.
We've seen the incredible enthusiasm of these community members crushed as their interactions with Relic inevitably go south. We've seen Relic churn through "beta feedback groups" like chopped liver, opting to discard the current group if they don't like what they hear, only to be surprised that the next group has the exact same complaints.
+1
I could write a book just about the mapping situation in COH franchise. I did write a summary before COH2 was released in an attempt to stem the flow of garbage maps (ladder map lists as well) and to try to help Relic understand what needs to happen with COH maps of the future
https://www.coh2.org/guides/5478/worldbuilding-with-whiteflash and while small elements of Relic understood the problem, it never got prioritized, absorbed or implemented as it needed to, this issue still haunts us today in a lot of ways.
Another small post i wrote (which could have been massively expanded on) was the commander system.
https://www.coh2.org/topic/11064/commander-overlap-a-serious-problem
If you read thru every page and see the mountains of support and lack of response from Relic youll get the point.
I love you Relic, I always will for COH1 and Homeworld. But its bittersweet.