involve the customer in the development process, I say. Let us know what you're planning - what your ideas are and we'll let you know if we like them or if we dont. I understand the whole 'people will be mad if we don't meet deadlines we say we will' approach but hell, you dont even have to give deadlines - just outline what your strategies are. There's a lot of support here ready to help out with that - true, there are others who couldn't care less but they don't make the final decisions.
It seems to me that there is a real lack of information available to people who play Coh2. I mean, there's no leaderboards in game (what was happening with those Steam leaderboards btw?) lobby chat boxes are really hard to see - other player information and community news isn't visible in game. I mean, where are people supposed to go for this stuff if not in the game itself?
I think the business model started off as focusing on the entire package of the game - sp + Mp and everything else and it was treated as a product but really now that time has passed and the singleplayer has passed on you should be looking to treat Coh2 as a service now, and not a product. We already bought it (quite a few of us for the multiplayer) and what would really impress me and get me playing more as a customer would be increased quality of the service provided for the branch of the game i really want to play the most.
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