CoH2 community in a nutshell.
Commanders only paid for? Complain and say it's pay 2 win.
Unlockable commanders via playing? Complain that there are duplicates and drop rate is too low.
Unlockable commanders via playing + random rotation? Complain and say that this is even worse than just unlockable commanders.
sounds about right. cant wait to see what they complain about next.
People aren't happy because literally all those ideas were terrible. Just because Relic keeps getting it wrong doesn't mean that people are complaining unfairly.
and your solution is?