As past events showed, relic lacked support and didnt give much about the opinions of their players.
Apart from the six years we spent patching the original Company of Heroes based largely on community feedback. I'm sure there's other studios that do that, but not a lot. The last patch to CoH was in fact largely based on feedback from players in the GameReplays community (many of whom are now on this site).
If your specific feedback didn't get listened to, we're sorry but we can only take so many suggestion. Especially when much of that is contradictory. We have to make decisions based on what we know about the game, and what we know about the knowledge of the players who are giving the feedback.
The Sega forum is a joke.
Sorry you don't like the SEGA forums. They were incredibly helpful.
Even Noun said at one point, Devs barely read it, since they have better things to do and dont know how to use the information anyways (alpha test).
If this were a Phoenix Wright game I'd pound the table and shout objection before pointing out that:
a) we didn't use the SEGA forums for the alpha test since THQ was the owner of Relic at that point
b) I was working at EA on NHL 13, SSX and UFC and not at Relic to say anything of the sort that that point
c) I never said anything like that, so please don't put words in my mouth
Don't wait for the translation!
I can't speak to the alpha test, not having been there, but the the SEGA forums were incredibly valuable for the beta test.
"Making the game for themselves" maybe the wrong term, more like "not caring about criticism".
Not true. As stated, and demonstrated over the years.
If your specific feedback wasn't listened to, again that's unfortunate but we can't implement every idea. Otherwise we'd be making a unit both more powerful and less powerful at the same time.