Our office is comprised of several different teams. The people working to resolve bugs are not the same people that develop new features or content.
Developing new features/content does not detract from other aspects of game development, such as fixing bugs/QA team.
Hey Cynthia!
I'm really happy to see you post here so often, that I kinda feel bad to speak out a bit against what you said
I love CoH2, but I also sometimes hate and and am annoyed by it. Especially in the recent time. Due to the freezes and lags I can't play anything above 2v2 anymore. Well, it is possible, but then the performance is usually so bad that I can't really enjoy playing the game, which is the exact opposite of why I am playing games
The performance is a major problem, but not the only one. There is a long list of bugs that we sent to you already several months ago, barely anything on that list got fixed.
Balance wise the game is in a good state in my opinion. It's not perfect, but it's really playable. Bugfixes / performance improvements should have a far higher priority than balancing right now. There is no use for a perfectly balanced game that is so buggy that it's not fun to play.
I do think that developing new features does detract from bug fixes / performance improvements. A great part of those things are only doable by your engineers I guess. The other teams might assist or do some previous trials, but especially the bigger bugs are deep inside the code. The same engineers who could fix that are probably right now busy with with new features.
I do love the new features, Obsmode is great and also the new campaign looks awesome, but I think you should take it slower. Obsmode should only be a secondary priority right now. The release date for the campaign is fixed and that will help you guys earn some money, so this should definitely be a high priority. Fixing the game should be another. If Obsmode is not ready for the ESL, that is definitely not great, but it's acceptable. If Obsmode is ready but the game is still as buggy, then Obsmode is useless. I don't know if you have any other features in development, but if so I guess all of them are less important than the ones mentioned above.
Thank you for reading, I hope you see it as valid feedback. If you want to be nice, give Noun a hard time from me