Wow there's a bit of bias here and a lot of hyperbole that really isn't justified.
No faction has been unplayable, really. Sure, the model positioning has been an issue and it's taken Relic way to long to address it but to say that Relic is utterly failing is a bit harsh and unwarranted.
They're certainly not failing because they've got DoW3 on the way and *hopefully* CoH 3 being planned and on the way. There's all that $$$$$ from SEGA. Not to mention the beautiful city of Vancouver. Have you seen their web page? https://www.relic.com/#pictures
Failing at game design isn't exclusive with having other games in development or anything else.
I should NEVER, EVER have had a SINGLE squad instawiped from full health throughout the entire 3.5 years of the game's life cycle. NOT ONCE.
THAT is proper game design.
But I did have squads wiped non-stop for YEARS regardless of any tactical positioning or awareness, while USF players and Soviet players alike got off scott free, being able to directly rush infantry units into enemy fire like it's Starcraft (actually, no, Starcraft units actually take damage from incoming fire). And I wasn't the only one to experience this, obviously.
And this isn't hyperbole or exaggeration, but the result of playing and also observing hundreds, if not thousands of matches over TWO AND A HALF YEARS, since the release of the Western Front factions.
- It's objectively unfair for MY Tier 1 armored car to be NOT actually armored and killable by bullets, while my opponent's armored car is armored and COMPLETELY IMMUNE to bullets.
- It's objectively unfair that MY infantry squads lose a model INSTANTLY upon engaging ANYTHING, while my opponent's five-man Hercules squads not only run DIRECTLY into enemy fire and don't lose any health or models, then murder my squads in melee range without a care, but can actually OUTNUMBER my faction on the field.
- It's objectively wrong game design for a TANK to hard counter an ANTI-TANK gun.
- It's objectively wrong game design for ANY infantry to be able to survive being bruteforce micro'd across an entire screen's worth of distance at enemy squads, while taking fire, being able to WALK AROUND the cover the enemy squad is using, and murder that squad there, in a tactical game where other factions have no choice but to use cover and clever positioning at all times. That should literally never be possible. It's objectively wrong.
I can keep going, but you should see the pattern here.
Game design is not subjective. It's not a matter of opinion. It isn't a matter of win/loss ratios. It isn't up for debate.
There are objectively correct ways of designing things in a game, and there are objectively wrong ways of designing things.
Relic have allowed objectively wrong game design to persist in CoH2 for
TWO AND A HALF YEARS.
That is inexcusable, and that is, in fact, utter failure.
Anyone who takes pride in their work and is honest with themselves wouldn't be able to sleep at night knowing that the people for whom they've built such a badly designed product will experience blatantly cancerous gameplay and an unfair disadvantage.
But it's easy to not give a damn about your users when, as mentioned above, you've got sacks of SEGA money to sleep on.