... relic aren't all terrible, ...
I have a hard time to believe that, based on current relic's PR strategy and community managment. You definetly have alot more insight, compared to someone like me who just gets the relic interaction which is public.
From the content and responses I witness as an average joe is: John says what he is told, besides that he seems like a nice dude in a tough job position. All other relicans which we were able to witness are just some alleged devs and management people which say their lines in their videos leading up to coh3 release.
Ever since release we barely ,if at all, get actual developers working on the game to communicate with us. As of now its all via the mouth or Relic (aka John).
This makes it really hard to picture human beings who actually want to work on coh3 and make it a good title. I have the feeling, with how the games industry is, most devs will ,if not already, jump ship to work on a new game. Coh3 is just a bulletpoint on their CV. At least thats how it feels like.
Although I really want to believe that the upper managment of relic and their SEGA overlords are the real reason for this absolut blunder of a release.