Thank you for contacting the THQ online store.
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Does this mean I dont get my ££££MONEY££££ back?
THQShop Refund
14 Mar 2013, 18:47 PM
#1
Posts: 32
14 Mar 2013, 19:02 PM
#2
Posts: 1560 | Subs: 1
Thank you for contacting the THQ online store.
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Does this mean I dont get my ££££MONEY££££ back?
Euh, the answer is right there?
14 Mar 2013, 19:35 PM
#3
Posts: 32
Thank you for contacting the THQ online store.
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
Original Message Follows:
------------------------
A shopper has emailed customer service with a request. The following
reasons were selected for the contact, and the specified email address
was given for contact.
Selected Reasons: CancelOrder - CancelDigital - WrongProduct
Shopper Email: artistics18@hotmail.com
Shopper Comments: Order Number: 15786072445
I've found out that now my CoH2 pre order has been affected and now I
want a refund so I can order from different retailer.
Thanks
100% right from the email.
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
Original Message Follows:
------------------------
A shopper has emailed customer service with a request. The following
reasons were selected for the contact, and the specified email address
was given for contact.
Selected Reasons: CancelOrder - CancelDigital - WrongProduct
Shopper Email: artistics18@hotmail.com
Shopper Comments: Order Number: 15786072445
I've found out that now my CoH2 pre order has been affected and now I
want a refund so I can order from different retailer.
Thanks
100% right from the email.
14 Mar 2013, 19:44 PM
#4
Posts: 1560 | Subs: 1
Again, the reply states that they won't charge your creditcard. So you don't have to worry 
14 Mar 2013, 19:52 PM
#5
Posts: 32
Again, the reply states that they won't charge your creditcard. So you don't have to worry
So this means I DO get my money back?
14 Mar 2013, 19:59 PM
#6
Posts: 1560 | Subs: 1
So this means I DO get my money back?
From what I've read and understand from your posts, yes.
14 Mar 2013, 20:12 PM
#7
4 Posts: 505
Whoa whoa, wait a minute. do you mean to tell me that he WILL get his MONEY BACK!?
14 Mar 2013, 20:13 PM
#8
Posts: 32
Thanks for Helping me with this confusion.
15 Mar 2013, 00:29 AM
#9
Posts: 331
Whoa whoa, wait a minute. do you mean to tell me that he WILL get his MONEY BACK!?
Yes but in either pesos or simoleons
15 Mar 2013, 03:36 AM
#10
Posts: 1620 | Subs: 2
Is OP going to get his money back?
Signature by Ginnungagap
15 Mar 2013, 03:59 AM
#11
Posts: 82
Yes but in either pesos or simoleons
Simoleons. I wasn't aware EA bought Relic
15 Mar 2013, 05:04 AM
#12
Posts: 56
This is why I would never work in the customer service department. I face-palmed so hard I have a scar now. :/
15 Mar 2013, 10:14 AM
#13
Posts: 1164
Has anyone really been far even as decided to use even go want to do look more like?
15 Mar 2013, 10:31 AM
#14
Posts: 1560 | Subs: 1
Has anyone really been far even as decided to use even go want to do look more like?
Okay, I've read that sentence 5 times now.. And it still doesn't make any sense whatsoever
15 Mar 2013, 10:55 AM
#15
Posts: 32
Will be checking my bank statement/transaction to see if I have receive a refund, or if the money was even taken on the 15th sep 2012 (day I ordered)
15 Mar 2013, 11:38 AM
#16
Posts: 35
Has anyone really been far even as decided to use even go want to do look more like?
15 Mar 2013, 11:39 AM
#17
5 
Posts: 16697 | Subs: 12
or if the money was even taken on the 15th sep 2012 (day I ordered)
A good first step, I think we can all agree.
Such a splendid idea, in fact, that one might think you would have done that before making this thread and confusing the daylights out of just about everybody.
15 Mar 2013, 12:23 PM
#18
Posts: 1164
Okay, I've read that sentence 5 times now.. And it still doesn't make any sense whatsoever
really? well that sentence is popular enough that when i start out typing it in google, auto-complete gives me this exact example after "has" and a space.
15 Mar 2013, 12:26 PM
#19
15 
Posts: 1708 | Subs: 2
this thread makes my head hurt
15 Mar 2013, 12:56 PM
#20
Posts: 32
Lol, sorry for that, but I myself found the reply very confusing, but I replied back on whether I did receive my refund and this was the reply:
Thank you for contacting the THQ online store.
You are only charged for an order once it is shipped.
The charge you have referenced is a pre-authorization only.
A pre-authorization is a temporary hold to verify that funds are
available when you place an order. Pre-authorizations are typically
removed from your credit card transaction history when the full charge
processes and funds are withdrawn. However, in some cases, this process
can take up to 2 business days. Rest assured, you will only be charged
once for your purchase.
Please note that debit cards may display both the pre-authorization and
the completed payment as full charges for up to 5 to 7 business days
from the date of purchase. If you need assistance removing a
pre-authorization from your debit card transaction history, please
contact your bank or financial institution. We are not able to assist
with this action at the THQ online store.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
Thank you for contacting the THQ online store.
You are only charged for an order once it is shipped.
The charge you have referenced is a pre-authorization only.
A pre-authorization is a temporary hold to verify that funds are
available when you place an order. Pre-authorizations are typically
removed from your credit card transaction history when the full charge
processes and funds are withdrawn. However, in some cases, this process
can take up to 2 business days. Rest assured, you will only be charged
once for your purchase.
Please note that debit cards may display both the pre-authorization and
the completed payment as full charges for up to 5 to 7 business days
from the date of purchase. If you need assistance removing a
pre-authorization from your debit card transaction history, please
contact your bank or financial institution. We are not able to assist
with this action at the THQ online store.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
1 user is browsing this thread:
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SHOUT IT OUT!
Osinyagov: Suddenly, coh2 is slowly dying, but you can play it, playerbase still big enough
Last Wednesday, 17:00 PM
Last Wednesday, 17:00 PM
Osinyagov: Wow, i remember you from zansi and vali videos, good old memories
Last Wednesday, 16:58 PM
Last Wednesday, 16:58 PM
SupremeStefan: https://steamcommunity.com/sharedfiles/filedetails/?id=3457737797
04 Apr 2025, 12:42 PM
04 Apr 2025, 12:42 PM
Willy Pete: @Rosbone not dead yet. when that happens the font will switch to Papyrus 
02 Apr 2025, 00:16 AM
02 Apr 2025, 00:16 AM
aerafield: yeah I already prepared my "Can't believe there's comic mode for the 10 daily visitors even on this April 1st" 
01 Apr 2025, 20:29 PM
01 Apr 2025, 20:29 PM
Lady Xenarra: Does anyone else think that USF needs buffs? It feels like they’re on life support sometimes
01 Apr 2025, 02:36 AM
01 Apr 2025, 02:36 AM
Willy Pete: @Rosbone Ahh I missed that memo. I still think its a bad decision though. Adds frustration for players and isnt gonna make them that much money
27 Mar 2025, 15:46 PM
27 Mar 2025, 15:46 PM
Rosbone: It is also good they left it free until after the free to play weekend. Points for that.
27 Mar 2025, 09:34 AM
27 Mar 2025, 09:34 AM
Rosbone: But I agree, the cost to get a full decent Coh game pushing $115 US is not the best idea. Especially when it needs so much more work for casuals.
27 Mar 2025, 09:32 AM
27 Mar 2025, 09:32 AM
Rosbone: To be fair, it was a thank you to early fans right? They said it was not free for long and it would become a pay DLC at some point.
27 Mar 2025, 09:30 AM
27 Mar 2025, 09:30 AM
Willy Pete: Re-releasing free DLC so they can charge new players money for it. Brilliant marketing strategy 
27 Mar 2025, 04:31 AM
27 Mar 2025, 04:31 AM
Rosbone: Congrats to Relic. Looks like Coh3 has finally usurped Coh2 s the popular Coh. You smell terrific. 
.
24 Mar 2025, 02:46 AM
.24 Mar 2025, 02:46 AM
Nickbn: and again someone else replies. I mean come on guys. Give @adamírcz a chance
22 Mar 2025, 14:00 PM
22 Mar 2025, 14:00 PM
Nickbn: @Rosbone it's incredibly rude to speak on someone elses behalf, especially when a question is directly adressed to them. I understand your passion for the subject at hand but I want to hear from him.
20 Mar 2025, 10:16 AM
20 Mar 2025, 10:16 AM
Rosbone: @Nickbn No, I am just saying people should not be using any Relic owned forum since they have proven they ban anyone who says true things about Coh3.
18 Mar 2025, 19:01 PM
18 Mar 2025, 19:01 PM
Nickbn: @Rosbone do you speak on his behalf? I didn't know. In that case keep us updated please.
18 Mar 2025, 16:47 PM
18 Mar 2025, 16:47 PM
Rosbone: @Nickbn True except, the only people on the Relic Discord/Reddit/Steam are brain washed monkey zealots. They wont even understand what @adamírcz is talking about. Anyone else is banned.
16 Mar 2025, 17:54 PM
16 Mar 2025, 17:54 PM
Nickbn: @adamírcz might be a better idea to voice this to relic directly than to voice it here, in a shoutbox of a nearly deade fansite #justsaying...
16 Mar 2025, 16:36 PM
16 Mar 2025, 16:36 PM
adamírcz: So, I just got a leaver penalty without even getting onto the loading screen because of the game disconnecting, bravo Relic
14 Mar 2025, 10:45 AM
14 Mar 2025, 10:45 AM
Rosbone: It is an indicator of the very short sighted capitalist view that plagues any company where leadership does not understand the product.
13 Mar 2025, 20:00 PM
13 Mar 2025, 20:00 PM
Rosbone: They dont care about Coh3 or Coh in general. They are just trying to grab cash by ripping off the small user base they have.
13 Mar 2025, 19:58 PM
13 Mar 2025, 19:58 PM
Rosbone: It is clear they crapped out an unfinished game. And are now barely supporting it as they make new smaller games. Coh3 is stillborn. It will be meh for at least another 2-4 years. Meaning they killed the whole franchise instead of growing it.
13 Mar 2025, 19:56 PM
13 Mar 2025, 19:56 PM
Rosbone: If I did play coh3 and was mainly a skirmish player, I would be pissed and probably stop playing. And it has been like this since release. Why? I would not tell my friends to buy a game I am not even playing. Lost sales and angered users.
13 Mar 2025, 19:53 PM
13 Mar 2025, 19:53 PM
Rosbone: I am just saddened how Relic keeps hurting themselves by not fixing 5 minute things like menus. Why anger users with stuff that could be fixed in minutes???
13 Mar 2025, 19:50 PM
13 Mar 2025, 19:50 PM
Rosbone: I was wondering why people think I was raging. I think it was when I said "because coh3 sucks so bad". That was not my opinion. Just a general feel from top players/streamers. I dont play Coh3 and have NO opinion of it.
13 Mar 2025, 19:48 PM
13 Mar 2025, 19:48 PM
OKSpitfire: You can rage as often as you like btw, you usually manage to make it pretty funny.
12 Mar 2025, 11:18 AM
12 Mar 2025, 11:18 AM
Rosbone: So it was a systemic failure across multiple disciplines and check points.
12 Mar 2025, 04:30 AM
12 Mar 2025, 04:30 AM
Rosbone: Knowing how companies work, I imagine a new hire making the menus. The API they are using is complicated and things were hard to figure out. But at some point QA or management should have addressed these things. Usually within 6 months of starting.
12 Mar 2025, 04:29 AM
12 Mar 2025, 04:29 AM
Rosbone: @theekvn I dont hate Coh3 or Relic. I just dont understand how you work on Coh3 for like 7 years and the menu system is worse than if a Programming 101 student made it. Feel free to explain it to me.
12 Mar 2025, 04:07 AM
12 Mar 2025, 04:07 AM
theekvn: KT just need fuel debuf from 15% to 50%, Ele arc of fire- aim time improve and they are good to go
12 Mar 2025, 03:59 AM
12 Mar 2025, 03:59 AM
theekvn: and please Rosbone,I know you hate Coh3 to the bone due to your drama with relic, Still, Can you give a proper point of view instead of raging ?.
12 Mar 2025, 03:54 AM
12 Mar 2025, 03:54 AM
KoRneY: @aerafield It's possible that it is underpriced for what it is capable of now, no need to go full retard and take it immediately as a massive problem. It costs 60 more MP than a pz.3 and in 2v2 the barrage can be quite strong.
07 Mar 2025, 19:14 PM
07 Mar 2025, 19:14 PM
OKSpitfire: I do like that they made the Stuka more expensive instead of nerfing it into the ground though. Found it pretty unsatisfying to use before that buff a while back....
06 Mar 2025, 16:35 PM
06 Mar 2025, 16:35 PM
aerafield: USF already is by far the shittiest faction in terms of countering blobbing and turtling, now they supposedly have one overtuned tool locked behind a BG and it's immediately a massive problem?
06 Mar 2025, 13:33 PM
06 Mar 2025, 13:33 PM
Lady Xenarra: I think post-2.0 Whizbang buffs, the price is too low esp since the Stuka got nerfed in cost too. Speaking of which, how exactly is one supposed to successfully dive this Sherman in disguise? Med tank spam running into SSFs?
06 Mar 2025, 12:13 PM
06 Mar 2025, 12:13 PM
OKSpitfire: A powerful, doctrinal unit that outperforms stock stuff? Colour me shocked!
06 Mar 2025, 10:49 AM
06 Mar 2025, 10:49 AM
Lady Xenarra: WTB Whizzbang for DAK instead of Stuka, 5 fuel cheape, 60MP more expensive and next to impossible to dive. 
05 Mar 2025, 20:27 PM
05 Mar 2025, 20:27 PM
Rosbone: It is also hard to expect Relic to help Coh2 when they cant even make working menus in Coh3 yet, 2 years after release and at full price+ for DLCs. Thats like asking a fish to do calculus.
04 Mar 2025, 02:58 AM
04 Mar 2025, 02:58 AM
Rosbone: But this last patch has made good progress for grabbing players. All we can hope is Coh3 gets to Coh2s quality level before everyone abandons the franchise. Its Relic so they will completely f*%k it up as usual. But its a hope/cope.
04 Mar 2025, 02:55 AM
04 Mar 2025, 02:55 AM
Rosbone: Relic wants Coh2 to fail so players will migrate to Coh3. It is hard to blame them since Coh3 sucks so bad. It needs all the help it can get.
04 Mar 2025, 02:53 AM
04 Mar 2025, 02:53 AM
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