Because Noun is not a person to acknowledge for anything.
His job is to gather and pass feedback from community to devs and informations from devs right back to us.
Be happy he talks to us at all, because vast majority of CMs simply ignore community and limit themselves to posting patch notes/tweets and other important but not community engaging stuff.
i admit that i cannot speak for the current balance beta or battle server test forums or whatever, but at least in the pre-release beta, it felt the same to me (and it was not just noun there, in fact, noun was mainly moderating over there iirc, and he did that job fine from what i could tell). in particular i remember one thread that i started, that was one of the most viewed/commented on threads in the beta forums, where at first there was no reaction to my (admittedly mainly negative... but when giving feedback you mention what you think should be changed, not the stuff you want to remain the same/that is fine) criticsm, then a bland "thx for feedback" and when i kept asking in other threads about the UI (which was a major part of my problem with the game) i got outright told something like "yeah... we're not gonna change that", despite a LOT of beta participants agreeing.
BTT: basically what others have said: balance is not the problem... might be bad on one patch, might be great the next. even stuff like input lag and/or regular lag is something that you can "play through". you can't play through/around fundamental design flaws though.