Hi. Just wanted to know how we can know about our ban when we are banned ? Its permaban or time ban ? If it's time ban how to know about length of it?
I think you know what you did.
If you have been banned, you should see a message when you try and access multiplayer informing you of your ban.
There is a bug where some people get a blank message/ screen instead of their ban message. This means you are banned.
If you have been banned, you have no course to ask about the reasons for you ban, or exactly how long said ban will be.
You can refer to the infractions detailed in the Community Code of Conduct to get an accurate picture of the length of your ban.
Bans are only handed out in cases of certainty, so you will know yourself the behaviors that you have been banned for.
Community Code of Conduct:
Sanctions
The following chart outlines some of the most common offenses and the corresponding sanction a user may incur. In most cases, sanctions can be defined as a ban from the community and/or in-game participation. In-game bans will result in a player no longer being able to participate in Company of Heroes 1 & 2 online play until the ban period has expired. The following guidelines are not always exact and will be assessed on a case-by-case basis by Relic. Repeat offenses will scale severely, and a third infraction will always result in a permaban. These infractions can also be extended to any secondary account associated with a penalized player.
Offensive language / speech and general toxicity (insults, slurs etc.)
- 2 week ban to permaban (depending on context and for repeat offenders)
Griefing / Team Killing
- 2 week ban to permaban (for repeat offenders) NOTE - Accidental teamkilling is not an issue. This is deliberately targeting teammates bases and units in a prolonged attempt to ruin the game.
Bug or exploit abuse
- 4 week ban to permaban (for repeat offenders) NOTE - This related to a couple of very specific, and very intentional exploits. Players do not need to worrry about fringe items.
External hacks / cheat programs
- Instant permaban from ALL Relic games
Tournament cheating/ deception
- 6 months to Instant permaban (for repeat offenders)
Posting or broadcasting Relic’s confidential content
- Instant permaban from ALL Relic games
Users will be informed of bans via an in-game message or an alternative means of communication (as determined by Relic in its sole discretion).
We would like to remind you that by participating in the Company of Heroes online community and/or services, you agree to be bound by this Code of Conduct, any other applicable Relic terms and conditions and the terms of any third party where relevant (i.e. Steam, Twitch, Facebook, Twitter, forums, Battlefy, etc.).