Profile of JpHetzer

According to SteamCharts, the average number of players active at a given time is around 4.000, with daily highs in the area of 6.000 (not counting those spikes going up to even 16.000) and lows in the area of 2.000.

If half of those people are playing random online games (instead of playing singleplayer, custom games, idling etc.) and if we assume an average match-duration of 40 minutes and a search duration of 5 minutes, that leaves us with only 55 to 165 players of both factions looking for a game at any given time (globally).
Not much for the matchmaking system to work with.

The following might be slightly off-topic, but I think what hurts random games more than everything else are all those leavers. I play OKW and mostly go for random games, and I have not had a chance to win a single 4on4 in the last week (and I've played several a day), because every single time one or two axis players start to rage and then quit. I only play allies in custom games so I don't know how it is on the other side, but it seems like literally half of the axis player base are just easily-angered, clueless kids.

Honestly, if it was up to me, matchmaking would look at the drop-stats and treat all these leavers like lepers: Just put them in games with each other and let the people who actually want to play do so without having to go through ten pointless 2vs4 slaughters before finding an actually worthwhile game.