For an entire new army the production wouldn't be there, and Sega wouldn't want it in their game. (Shitty voice acting/sounds, most likely subbar models.)
I mean if they are not planning on putting out their own Italian army the community could do one as a workshop project. I feel the best course of action for Relic would be to put out another roadmap to let us know how they plan on going forward.
Relic should fix ALL the bugs first in the next 2 months (maximum) and then, i don't know. Maybe a new faction or a new sigle player campaign!
What about new missions for TOW?
We left off right before the Battle of Kursk in the TOW so Kursk would be the next step.
The way I see it, Relic knows this community is hungry for more content. The April Foos joke post they put out on social media proves it. An army is the most logical thing to keep the CoH2 train going. They were producing Dawn of War 2 content up until recently, and the game is seven years old.