I doubt such reports, to a Sherman tanker, everything was a tiger, from a PII to a PVII
You are probably right. I found this about that particular account:
"The show didn't get it wrong per we, they just didn't follow up the research. The JagdTigers was recollected by LTC Irzyk, one of 4th Armored Division's ("Patton's Best") tank battalion commanders, hardly someone you can claim to blow things out of proportion. But If a source and person you're interviewing for a tank battle show says he faced off against a JagdTiger, you're going to make a CGI JagdTiger. I'm sure LTC Irzyk will be convinced until his last days regardless of the evidence that he faced JagdTigers. Irzyk wrote his own account of the war entitled "He Rode Up Front for Patton".
I watched the episode on Netflix last night and there was another account (the tanker who pretended to be knocked out) who said he faced off against a Tiger flanked by two Panthers. Tigers were another rarity. There were 3 battalions committed but only two that really fought, both of which were primarily equipped with the Tiger II (501st and 506th - which had a company of Tiger I's too). The 301st (Tiger I's) was assigned to the 9th Panzer division but accounts say it didn't participate. It was extremely rare for Americans to have faced Tigers in the Bulge. Tigerphobia lives on."
from this thread:
http://www.armchairgeneral.com/forums/showthread.php?t=119231
Of course a lot of this goes to why the cats were such a poor choice as a weapon system. Aside from flaws in the individual tanks due to over engineering (and under building as well as high costs) they were massive undertakings and meant a scarcity of equipment where it was most needed, on the battlefield.
We can argue about historical and gameplay models, but the point is that whether these cats were as good as their reputation (which in use they probably weren't) doesn't matter if in reality they were rare and no one had to face them.
The "real" tanker testimony always compares being in a Tiger that is working vs a Sherman (or Cromwell, or T-34... etc) that is working. Modify that by the probability that the Nazi tank is likely to run out of fuel, or break down while its spare parts attrited or cut off by enemy air, and likely to be both outnumbered by units still capable of killing it from rear or flank while overwhelming artillery suppresses your compbined arms support.... and the choice of which tank changes.
Ask the question again as "would you rather be in a Sherman, in a US Armored division, with even the constrained supply situation they had, or a Panzer division, with its support system, lack of air support, fuel, etc?" I think the answers will be very different. COH doesn't model fuel, ammo, or support at all.