Technical assistance pls

Hello,

I have been having problems with COH2 ever since the latest update. I have been getting random crash to desktops and graphics driver crashes. I have the latest graphics drivers from nVidia and have verified local game cache already. I play the game on medium settings despite having a rather powerful gaming laptop. Any suggested fixes?


Thanks

Checked temps? If it's a laptop and not fresh out the box it's most likely overheating.
If the temps are high then you just need to open 'er up and clean out the ventilation system .

Could you post your coh2 config file? So we can see your settings etc

Checked temps? If it's a laptop and not fresh out the box it's most likely overheating.
If the temps are high then you just need to open 'er up and clean out the ventilation system .

Actually, I just got my system cleaned out so that aint possible. Thanks for raising the concern.

Could you post your coh2 config file? So we can see your settings etc

Hi, where do I find that? Thanks!

Hi, where do I find that? Thanks!

It should be a file in your documents/my games/company of heroes 2/ folder, named config.ini or something like that

It should be a file in your documents/my games/company of heroes 2/ folder, named config.ini or something like that

Hi,

This game crashes in the second game I play, the first game is completely fine. Odd crash doe.
Thanks for assisting.

DenNarwhal

Configuration_system.lua

configuration =
{
[1] =
{
setting = "window",
value = 0,
valueType = 1,
},
[2] =
{
setting = "shadows",
value = 3,
valueType = 2,
},
[4] =
{
setting = "postprocessing",
value = 1,
valueType = 1,
},
[7] =
{
setting = "refreshratedenominator",
value = 1000,
valueType = 2,
},
[8] =
{
setting = "musicvolume",
value = 0,
valueType = 2,
},
[11] =
{
setting = "soundquality",
value = 2,
valueType = 2,
},
[13] =
{
setting = "graphicsquality",
value = 3,
valueType = 2,
},
[14] =
{
setting = "modeldetail",
value = 384,
valueType = 2,
},
[15] =
{
setting = "soundreverb",
value = 2,
valueType = 2,
},
[16] =
{
setting = "effectsfidelity",
value = 2,
valueType = 2,
},
[18] =
{
setting = "texturedetail",
value = 2,
valueType = 2,
},
[19] =
{
setting = "worldviewquality",
value = 2,
valueType = 2,
},
[23] =
{
setting = "physics",
value = 2,
valueType = 2,
},
[24] =
{
setting = "reflections",
value = 1,
valueType = 1,
},
[25] =
{
setting = "sfxvolume",
value = 154,
valueType = 2,
},
[28] =
{
setting = "width",
value = 1920,
valueType = 2,
},
[29] =
{
setting = "verticalsync",
value = 0,
valueType = 2,
},
[30] =
{
setting = "ambocclquality",
value = 2,
valueType = 2,
},
[31] =
{
setting = "soundfrequency",
value = 44100,
valueType = 2,
},
[33] =
{
setting = "shrubsdetail",
value = 1,
valueType = 2,
},
[34] =
{
setting = "shaderquality",
value = 0,
valueType = 2,
},
[36] =
{
setting = "mastervolume",
value = 165,
valueType = 2,
},
[37] =
{
setting = "screengamma",
value = 3,
valueType = 2,
},
[38] =
{
setting = "soundconfig",
value = 6,
valueType = 2,
},
[39] =
{
setting = "hudscale",
value = 255,
valueType = 2,
},
[41] =
{
setting = "raindetail",
value = 2,
valueType = 2,
},
[42] =
{
setting = "antialiasing",
value = 0,
valueType = 2,
},
[43] =
{
setting = "height",
value = 1080,
valueType = 2,
},
[44] =
{
setting = "modelquality",
value = 1,
valueType = 2,
},
[45] =
{
setting = "effectsdensity",
value = 2,
valueType = 2,
},
[46] =
{
setting = "modelanimationdetail",
value = 1,
valueType = 2,
},
[47] =
{
setting = "terraindetail",
value = 2,
valueType = 2,
},
[48] =
{
setting = "showunitocclusion",
value = 1,
valueType = 1,
},
[49] =
{
setting = "speechvolume",
value = 163,
valueType = 2,
},
[50] =
{
setting = "snowdetail",
value = 2,
valueType = 2,
},
[51] =
{
setting = "soundvoices",
value = 128,
valueType = 2,
},
[52] =
{
setting = "refreshratenumerator",
value = 60020,
valueType = 2,
},
}
version = 1011

Configuration_user.lua

configuration =
{
[3] =
{
setting = "showunitdescription",
value = 1,
valueType = 1,
},
[5] =
{
setting = "showcustomitems",
value = 1,
valueType = 1,
},
[6] =
{
setting = "mousescroll",
value = 128,
valueType = 2,
},
[9] =
{
setting = "showglobalunitcontrol",
value = 1,
valueType = 1,
},
[10] =
{
setting = "classicxpkickers",
value = 0,
valueType = 1,
},
[12] =
{
setting = "playercolour",
value = 0,
valueType = 1,
},
[17] =
{
setting = "keyscroll",
value = 128,
valueType = 2,
},
[20] =
{
setting = "showpaths",
value = 1,
valueType = 1,
},
[21] =
{
setting = "classickeybindings",
value = 1,
valueType = 1,
},
[22] =
{
setting = "shownoncriticaleventcues",
value = 1,
valueType = 1,
},
[26] =
{
setting = "advancedorders",
value = 0,
valueType = 1,
},
[27] =
{
setting = "showaestheticitems",
value = 1,
valueType = 1,
},
[32] =
{
setting = "stickyselection",
value = 1,
valueType = 1,
},
[35] =
{
setting = "showsubtitles",
value = 1,
valueType = 1,
},
[40] =
{
setting = "showxpkickers",
value = 1,
valueType = 1,
},
}
version = 1011

Sounds like a RAM issue. Can you verify that all your RAM memory is read normally by your system?

I've seen this problem many times, you might have 8GB RAM but only 4 is "usable".

If yes, try this:
put every graphics setting on low, and check if it works.
If it does, start maxing out settings and try them, until you find the one that is causing the crash.

edit: I would first try physics / shadows / antialiasing.

Sounds like a RAM issue. Can you verify that all your RAM memory is read normally by your system?

I've seen this problem many times, you might have 8GB RAM but only 4 is "usable".

If yes, try this:
put every graphics setting on low, and check if it works.
If it does, start maxing out settings and try them, until you find the one that is causing the crash.

edit: I would first try physics / shadows / antialiasing.

I have 16GB of ram, that is odd. How would u recommend I test my memory?