Internet Dying When Livestreaming
Posts: 1468 | Subs: 4
Basically I have not been able to stream recently because about 20 minutes into streaming coh2, my internet decides to (effectively) die. It will disconnect my stream, I'll lose connection to Relic servers, and when running a speedtest (sometimes it won't go through at all) I've had speeds as low as 0.10 mbs down - even with the stream off. At this point my connection becomes extremely spotty, sometimes even unable to reach google or other major websites. This lasts until I go and manually reset my router - at which point the connection stabilizes unless I try to stream again.
I can post my hardware specs in here if necessary, but I do not believe that this is at all a hardware issue. My PC performance is more than fine when streaming (not fps lag, no stutters, etc). This started happening about a week ago, with no known changes in my internet plan. I'm supposed to get 16 down/2 up, and I've always been able to stream with a bitrate of 1300 kb/s until now. I downscale to 852 x 480 which I believe is fine for my upload? (At least it has been in the past).
Anyways, if you guys need any more information I'll happily provide it. My assumption is that AT&T decided to start throttling me or something? But I never had that issue in the past.
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!! sorry about not giving you a solution but its not the router since its geting normal now could be the the ports !!
Posts: 1595 | Subs: 2
It could be one of three things.
- They are throttling you.
- Your home router is dying.
- Your ISP router is dying.
I've used and abused my home routers and I am going through one a year. Consider doing this next time you are stream...
Disconnect your home router and connect your computer directly to the ISP router. If the problem does not appear your home router is most likely due for a replacement.
Let me know if the problem re-appears.
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You should contact your ISP
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http://www.speedguide.net/downloads.php
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There's also another thing on the device that says
Model: RG3801HGV-000
which I guess is a bit more specific than 3801HGV.
Also just to rule out this sort of thing - AVG has not been able to find any malware/viruses (I tend to keep my system extremely clean anyways - I avoid torrents/random downloads/porn - very rarely have anything like that and performance is perfectly fine outside of streaming anyways.)
Would there be any way, on my end, to run a program while I'm streaming to see if anything happens with the internet connection? Or would AT&T be the only ones with access to something like that?
Posts: 1468 | Subs: 4
https://gist.github.com/anonymous/7a9c0c37b1a99016b4cb
Tonight or tomorrow I'll try streaming with ShaperProbe running to see if AT&T is throttling me.
Posts: 461 | Subs: 1
See if you get your connection messed up once you download it
Posts: 1595 | Subs: 2
From what you are describing it sounds like your 2WIRE RG3801HGV needs replacement. I'd call AT&T ad let them know that your internet is dying randomly and only starts back up again when you power cycle the router. AT&T should be able to run some line quality tests from their side but it'll most likely come down to a router replacement.
Posts: 1468 | Subs: 4
I spoke with AT&T today, the guy I was talking to said that his tests showed that there is some issue with the line - on their end. A tech is coming Monday afternoon to fix it, so I should be good to go to stream again Monday evening!
And I confirmed that they do not throttle at all (at least that's what I was told) so I'll start streaming more frequently (in the evenings EST) as well as continuing my YouTube videos Monday or Tuesday for people that watch them
Posts: 1595 | Subs: 2
Posts: 3293
Just wanted to thank everyone for helping me out.
I spoke with AT&T today, the guy I was talking to said that his tests showed that there is some issue with the line - on their end. A tech is coming Monday afternoon to fix it, so I should be good to go to stream again Monday evening!
And I confirmed that they do not throttle at all (at least that's what I was told) so I'll start streaming more frequently (in the evenings EST) as well as continuing my YouTube videos Monday or Tuesday for people that watch them
they ofc will never admit to throttling.
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