Help! Commanders, Bulletins, Skins, and Faceplates quandry

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Posts: 559

Newly returning player here so excuse my ignorance since I haven't played in 6 months.

I opened up CoH2 about 3 days ago and noticed the changes including the "treasure box" you now use to view your profile, pick commanders/skins/bulletins/etc. The FIRST time I opened that box, I received about 150 new commanders/skins/bulletins that they were supposedly giving us. A friend of mine who was similar who hadn't opened his game in the same period of time also got the same box full of "free" stuff. Great!!!

A day or so later, I decided to buy the Western Front Armies (both). Since then, my friend and I have played a few comp stomps to get used to the game again and he has all these Commanders and Bulletins I don't. As a matter of fact, I only have like 7-8 bulletins for OKW and Soviet each while he has somewhere close to 80 bulletins each.

Can anyone tell me what is going on and why I don't have what he has?

I should add that I originally bought the Digital Collectors Edition and he did not.

Posts: 559

Bumping on the hope someone knows what to do..

Posts: 11 | Subs: 4

http://community.companyofheroes.com/forum/company-of-heroes-2/company-of-heroes-2-general-discussion/63014-game-crashed-lost-commanders-and-unloks

the short version:

We are looking into this issue. We believe that we know what is causing it, and are working on a fix.

We will restore any lost items once we have a fix in place.

Sorry for the difficulties. We'll update you when we have more details!

Updated Longer version:

We have a fix for this, but it's a holiday in Canada tomorrow and we don't want to push it live without someone around to monitor the servers / properly test it. Expect a fix later this week, you should get everything back then.

Posts: 368

Wait more important question whos bayard

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COH2.ORG » Forums » Parlor Room » COH2 Central » Lobby » Help! Commanders, Bulletins, Skins, and Faceplates quandry

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SupremeStefan: https://youtu.be/Jw0sSOXcWLM?si=17xmaB5FwAPMlTQw
Last Friday, 11:24 AM

Osinyagov: Suddenly, coh2 is slowly dying, but you can play it, playerbase still big enough
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SupremeStefan: https://steamcommunity.com/sharedfiles/filedetails/?id=3457737797
04 Apr 2025, 12:42 PM

Lady Xenarra: @Willy Pete The lack of April Fools this year is odd lol
02 Apr 2025, 01:34 AM

Willy Pete: @Rosbone not dead yet. when that happens the font will switch to Papyrus

02 Apr 2025, 00:16 AM

dasheepeh: it was an honor guys

01 Apr 2025, 20:34 PM

aerafield: yeah I already prepared my "Can't believe there's comic mode for the 10 daily visitors even on this April 1st"

01 Apr 2025, 20:29 PM

Rosbone: @dasheepeh I guess that means this site is officially dead

01 Apr 2025, 20:19 PM

dasheepeh: no comic sans font for april 1st this year?
01 Apr 2025, 19:56 PM

Willy Pete: @Lady Xenarra this you? https://i.imgflip.com/3e4thi.jpg
01 Apr 2025, 02:53 AM

Lady Xenarra: Does anyone else think that USF needs buffs? It feels like they’re on life support sometimes
01 Apr 2025, 02:36 AM

Willy Pete: @Rosbone Ahh I missed that memo. I still think its a bad decision though. Adds frustration for players and isnt gonna make them that much money
27 Mar 2025, 15:46 PM

Rosbone: It is also good they left it free until after the free to play weekend. Points for that.
27 Mar 2025, 09:34 AM

Rosbone: But I agree, the cost to get a full decent Coh game pushing $115 US is not the best idea. Especially when it needs so much more work for casuals.
27 Mar 2025, 09:32 AM

Rosbone: To be fair, it was a thank you to early fans right? They said it was not free for long and it would become a pay DLC at some point.
27 Mar 2025, 09:30 AM

Willy Pete: Re-releasing free DLC so they can charge new players money for it. Brilliant marketing strategy