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Help! Commanders, Bulletins, Skins, and Faceplates quandry

29 Jun 2014, 21:44 PM
#1
avatar of Mortar
Donator 22

Posts: 559

Newly returning player here so excuse my ignorance since I haven't played in 6 months.

I opened up CoH2 about 3 days ago and noticed the changes including the "treasure box" you now use to view your profile, pick commanders/skins/bulletins/etc. The FIRST time I opened that box, I received about 150 new commanders/skins/bulletins that they were supposedly giving us. A friend of mine who was similar who hadn't opened his game in the same period of time also got the same box full of "free" stuff. Great!!!

A day or so later, I decided to buy the Western Front Armies (both). Since then, my friend and I have played a few comp stomps to get used to the game again and he has all these Commanders and Bulletins I don't. As a matter of fact, I only have like 7-8 bulletins for OKW and Soviet each while he has somewhere close to 80 bulletins each.

Can anyone tell me what is going on and why I don't have what he has?

I should add that I originally bought the Digital Collectors Edition and he did not.
30 Jun 2014, 17:24 PM
#2
avatar of Mortar
Donator 22

Posts: 559

Bumping on the hope someone knows what to do..
Only Relic postRelic 30 Jun 2014, 23:45 PM
#3
avatar of Bayard
Developer Relic Badge

Posts: 11 | Subs: 4

http://community.companyofheroes.com/forum/company-of-heroes-2/company-of-heroes-2-general-discussion/63014-game-crashed-lost-commanders-and-unloks

the short version:

We are looking into this issue. We believe that we know what is causing it, and are working on a fix.

We will restore any lost items once we have a fix in place.

Sorry for the difficulties. We'll update you when we have more details!


Updated Longer version:

We have a fix for this, but it's a holiday in Canada tomorrow and we don't want to push it live without someone around to monitor the servers / properly test it. Expect a fix later this week, you should get everything back then.
1 Jul 2014, 00:03 AM
#4
avatar of morten1

Posts: 368

Wait more important question whos bayard
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