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Friend cant play SOV or OST after commander patch.

2 Jun 2021, 00:35 AM
#1
avatar of donofsandiego

Posts: 1379



Before the commander patch, he was able to play all factions. He purchased a key for the game from a third party website, and the DLC from steam. After the commander patch and revert, he is no longer able to play OST or SOV.

When he looks in his library, it says that he owns the game. And on the store page as well. Any ideas on how to fix?
2 Jun 2021, 11:31 AM
#2
avatar of donofsandiego

Posts: 1379

bump
2 Jun 2021, 20:17 PM
#3
avatar of donofsandiego

Posts: 1379

bump x2
2 Jun 2021, 20:39 PM
#4
avatar of Jilet

Posts: 556

Maybe reinstalling could work
5 Jun 2021, 13:17 PM
#5
avatar of Kurobane

Posts: 658

Its an issue with the game when playing at resolutions at higher than 1080P where changing the faction can cause it to crash. Tell your friend to lower the graphics settings temporarily and then switch faction then revert the graphics settings back to how it was before.

Should solve the issue
5 Jun 2021, 13:21 PM
#6
avatar of Felinewolfie

Posts: 868 | Subs: 5



Before the commander patch, he was able to play all factions. He purchased a key for the game from a third party website, and the DLC from steam. After the commander patch and revert, he is no longer able to play OST or SOV.

When he looks in his library, it says that he owns the game. And on the store page as well. Any ideas on how to fix?


Maybe think of it as a DLC.
Go into manage DLC.

He'll probably find the main game unchecked. Re-check, and you're good.
I can stream how to do it if you like.
5 Jun 2021, 14:42 PM
#7
avatar of donofsandiego

Posts: 1379

Its an issue with the game when playing at resolutions at higher than 1080P where changing the faction can cause it to crash. Tell your friend to lower the graphics settings temporarily and then switch faction then revert the graphics settings back to how it was before.

Should solve the issue


no no, he couldn't even select the faction

it's fixed anyways, and he doesnt know how lol
7 Jun 2021, 00:25 AM
#8
avatar of donofsandiego

Posts: 1379



Maybe think of it as a DLC.
Go into manage DLC.

He'll probably find the main game unchecked. Re-check, and you're good.
I can stream how to do it if you like.


this is what fixed it, he said. Though his was actually checked, so he unchecked it and re-checked it.
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