Profile of Shaks109

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Posts: 32

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Thread: THQShop Refund16 Mar 2013, 11:11 AM In: Lobby
Thread: THQShop Refund16 Mar 2013, 09:36 AM TBH I actually don't know, because it doesn't show on my bank statemant that the money was taken on the day (15th sep) or after. And when I cancelled it, the money wasn't paid in as well. OR if the money was taken, it shouldn't take more than a week to return, so I'll see after 2-3days and check if I was paid my £40 back. This is the E-mail I recieved when I replied back to THQShop: (PLEASE READ) "Thank you for contacting the THQ online store. You are only charged for an order once it is shipped. The charge you have referenced is a pre-authorization only. A pre-authorization is a temporary hold to verify that funds are available when you place an order. Pre-authorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to 2 business days. Rest assured, you will only be charged once for your purchase." In: Lobby
Thread: THQShop Refund15 Mar 2013, 22:23 PM The money is only taken once the game is shipped, so yes I did. In: Lobby
Thread: THQShop Refund15 Mar 2013, 18:57 PM From what I have seen so far one the Historic Statement, the money wasn't taken on the day (15th sep) or after. which means my money wasn't taken yet. In: Lobby
Thread: THQShop Refund15 Mar 2013, 13:32 PM Looks like this thread has been solved. Thanks for the Help guys! In: Lobby
Thread: THQShop Refund15 Mar 2013, 13:17 PM Now that the confusing thread so far is overwith, now "how does one simply choose the right place to pre order CoH2 from?" Any recommendations? In: Lobby
Thread: THQShop Refund15 Mar 2013, 12:56 PM Lol, sorry for that, but I myself found the reply very confusing, but I replied back on whether I did receive my refund and this was the reply: Thank you for contacting the THQ online store. You are only charged for an order once it is shipped. The charge you have referenced is a pre-authorization only. A pre-authorization is a temporary hold to verify that funds are available when you place an order. Pre-authorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to 2 business days. Rest assured, you will only be charged once for your purchase. Please note that debit cards may display both the pre-authorization and the completed payment as full charges for up to 5 to 7 business days from the date of purchase. If you need assistance removing a pre-authorization from your debit card transaction history, please contact your bank or financial institution. We are not able to assist with this action at the THQ online store. Sincerely, Jacqueline A. THQ online store Customer Service thq.cs@digitalriver.com Email ID: 25367764 In: Lobby
Thread: THQShop Refund15 Mar 2013, 10:55 AM Will be checking my bank statement/transaction to see if I have receive a refund, or if the money was even taken on the 15th sep 2012 (day I ordered) In: Lobby
Thread: THQShop Refund14 Mar 2013, 20:13 PM Thanks for Helping me with this confusion. In: Lobby
Thread: THQShop Refund14 Mar 2013, 19:52 PM Jump back to quoted post14 Mar 2013, 19:44 PMGeneralHell Again, the reply states that they won't charge your creditcard. So you don't have to worry So this means I DO get my money back? In: Lobby