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You know, it's fantastic that we have somebody who cares communicate with us, it really is. I think most people appreciate your input. The issue is with general policy at Relic. Things have changed since Company of Heroes 1 came out. In most of my favourite gaming communities, I can expect developers to regularly address the customers' concerns, to engage with them on the forums, to publish roadmaps and have open betas. The Kicksters and Early Access titles especially have turned up the idea of communicating with the playerbase to 11. If 95% of what we see from Relic is "sorry guys, we can't talk about that yet" or something else along those lines, that does not feel like communication - it feels like token attempt at communication to get those pesky, whining gamers to shut up.
It's of course ridiculous to suggest the devs don't care, and there have been improvements (like your presence and improved patch notes), but there remains the fact that the community doesn't have a clue where the game is heading and many people, including myself, are finding it hard to understand why Relic isn't as open and communicative as many other devs. I understand there is probably very little you can do about this personally, but I hope that you see that as whiny as we can be, those complaints aren't without merit.