Sorry you feel that we're not communicating enough. We're putting our focus and our efforts into addressing balance issues, bugs and adding new features. We do a weekly Twitch cast that typically focuses on balance changes (last week's and this week's are an exception) and we have a Q&A portion.
We are working on single player content, but as most people involved in the community know we continue to have a team dedicated to balance and multiplayer features. We've been very active in releasing updates, and while I'm sure there are are a variety of views on whether those balance changes have improved the game overall, it's hard to say that they're not happening and that there's not work being done.
We did 5 balance focused updates last month. There's very clearly work being done and it's being driven by player feedback.
Observer Mode is being tested by key members of the casting community. They're under NDA and can't talk about it but we're getting their feedback and will be rolling it out as quickly as possible once we're satisfied with the mode.
While we definitely read COH2.ORG and value the contributions people make here, our focus in communicating is generally going to be on our own forums. We'll pop in here once and awhile but are focused on working on the game itself.
Don't worry though your feedback is being seen by the team!
How is this one allowed to speak and keep his job?
Thank you for addressing everything while answering nothing.
#Relic