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AA not Starting

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siuking666
17 Nov 2014, 23:36 PM
#1
avatar of siuking666

Posts: 707

Spammed the start button for 30 times.
Nothing happens
Remains in choosing difficulty for 1 min; nothing happnes
Not loading? or just loading that doesn't tell me?
2 more mins -> nothing

Restart game,
30 save games in the list
press anyone; nothing

Verify game caches
ALL GAME CACHE VERIFIED
restart
nothing
Playercard: http://www.coh2.org/ladders/playercard/steamid/76561198005198550
My Theater of War Guide, Every missions on General/achievements/Grand Strategy:
http://steamcommunity.com/sharedfiles/filedetails/?id=309197460
My Guide of Using German Voices with English Text Tweak:
http://steamcommunity.com/sharedfiles/filedetails/?id=492709499
CoH2 Epic Moments Index:
http://steamcommunity.com/sharedfiles/filedetails/?id=573921959
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Vitor
17 Nov 2014, 23:38 PM
#2
avatar of Vitor

Posts: 57

Same problem here.
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Cynthia_RE
1 of 8 Relic postsRelic
17 Nov 2014, 23:39 PM
#3
avatar of Cynthia_RE
Developer Relic Badge

Posts: 138 | Subs: 14

Can you guys provide us with this information?

- launch steam client
- right click company of heroes 2
- select properties
- select the DLC tab
- list contents of DLC tab


It will help us diagnose. Thanks :)
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siuking666
17 Nov 2014, 23:43 PM
#4
avatar of siuking666

Posts: 707

jump backJump back to quoted post17 Nov 2014, 23:39 PMCynthia_RE
Can you guys provide us with this information?

- launch steam client
- right click company of heroes 2
- select properties
- select the DLC tab
- list contents of DLC tab


It will help us diagnose. Thanks :)


Here

for god sake, I can't believe I paid for it and i can't even play it when it is out
Playercard: http://www.coh2.org/ladders/playercard/steamid/76561198005198550
My Theater of War Guide, Every missions on General/achievements/Grand Strategy:
http://steamcommunity.com/sharedfiles/filedetails/?id=309197460
My Guide of Using German Voices with English Text Tweak:
http://steamcommunity.com/sharedfiles/filedetails/?id=492709499
CoH2 Epic Moments Index:
http://steamcommunity.com/sharedfiles/filedetails/?id=573921959
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Cynthia_RE
2 of 8 Relic postsRelic
17 Nov 2014, 23:45 PM
#5
avatar of Cynthia_RE
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Posts: 138 | Subs: 14

Thanks for this! Can you provide me with your Steam ID? You can send me a private message if you'd prefer. We will contact Valve.

Sorry for the frustration this is causing, we'll get you sorted out!
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Vitor
17 Nov 2014, 23:47 PM
#6
avatar of Vitor

Posts: 57

jump backJump back to quoted post17 Nov 2014, 23:39 PMCynthia_RE
Can you guys provide us with this information?

- launch steam client
- right click company of heroes 2
- select properties
- select the DLC tab
- list contents of DLC tab


It will help us diagnose. Thanks :)



Sure!

https://www.dropbox.com/s/gwvfdgkgtdfsakz/413413431.png?dl=0


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siuking666
17 Nov 2014, 23:48 PM
#7
avatar of siuking666

Posts: 707

jump backJump back to quoted post17 Nov 2014, 23:45 PMCynthia_RE
Thanks for this! Can you provide me with your Steam ID? You can send me a private message if you'd prefer. We will contact Valve.

Sorry for the frustration this is causing, we'll get you sorted out!


ID: 76561198005198550

Please fix this quickly. Thanks.
Playercard: http://www.coh2.org/ladders/playercard/steamid/76561198005198550
My Theater of War Guide, Every missions on General/achievements/Grand Strategy:
http://steamcommunity.com/sharedfiles/filedetails/?id=309197460
My Guide of Using German Voices with English Text Tweak:
http://steamcommunity.com/sharedfiles/filedetails/?id=492709499
CoH2 Epic Moments Index:
http://steamcommunity.com/sharedfiles/filedetails/?id=573921959
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Cynthia_RE
3 of 8 Relic postsRelic
17 Nov 2014, 23:49 PM
#8
avatar of Cynthia_RE
Developer Relic Badge

Posts: 138 | Subs: 14

Vitor - can you provide us with your steam ID as well?

siuking666: we're working on it, and waiting to hear back from Valve. Will keep you posted!
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Vitor
17 Nov 2014, 23:52 PM
#9
avatar of Vitor

Posts: 57

jump backJump back to quoted post17 Nov 2014, 23:49 PMCynthia_RE
Vitor - can you provide us with your steam ID as well?

siuking666: we're working on it, and waiting to hear back from Valve. Will keep you posted!


SteamID: 76561198001604015

Thank you!
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Cynthia_RE
4 of 8 Relic postsRelic
17 Nov 2014, 23:54 PM
#10
avatar of Cynthia_RE
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Posts: 138 | Subs: 14

Thanks! Same thing as before - as soon as we hear back, we will let you guys know!
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Cynthia_RE
5 of 8 Relic postsRelic
17 Nov 2014, 23:56 PM
#11
avatar of Cynthia_RE
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Posts: 138 | Subs: 14

Just got word back from Steam - this should be resolved. You will both have to restart, though! Let me know once you get in and everything is okay!
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siuking666
17 Nov 2014, 23:56 PM
#12
avatar of siuking666

Posts: 707

I dont want to sound offensive; but...can you guys put some time and test the updates?...

I can't believe the "start" button is not working...
Playercard: http://www.coh2.org/ladders/playercard/steamid/76561198005198550
My Theater of War Guide, Every missions on General/achievements/Grand Strategy:
http://steamcommunity.com/sharedfiles/filedetails/?id=309197460
My Guide of Using German Voices with English Text Tweak:
http://steamcommunity.com/sharedfiles/filedetails/?id=492709499
CoH2 Epic Moments Index:
http://steamcommunity.com/sharedfiles/filedetails/?id=573921959
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FichtenMoped
17 Nov 2014, 23:57 PM
#13
avatar of FichtenMoped
Editor in Chief Badge
Patrion 310

Posts: 4785 | Subs: 3

I must admit this support you provide is very good Cynthia! Keep it up :)
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Vitor
17 Nov 2014, 23:58 PM
#14
avatar of Vitor

Posts: 57

jump backJump back to quoted post17 Nov 2014, 23:56 PMCynthia_RE
Just got word back from Steam - this should be resolved. You will both have to restart, though! Let me know once you get in and everything is okay!


Yup, it worked. I'm now downloading the rest of aa.

Thank you!
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Cynthia_RE
6 of 8 Relic postsRelic
18 Nov 2014, 00:01 AM
#15
avatar of Cynthia_RE
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Posts: 138 | Subs: 14

YAY #ThrowsConfetti

ERRYBODY JAZZ HANDS.

Enjoy the game, guys :) Thanks for picking it up!
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siuking666
18 Nov 2014, 00:01 AM
#16
avatar of siuking666

Posts: 707

jump backJump back to quoted post17 Nov 2014, 23:56 PMCynthia_RE
Just got word back from Steam - this should be resolved. You will both have to restart, though! Let me know once you get in and everything is okay!


Downloading, thanks a lot.

So STEAM screwed me & you over on this. Dammit

You guys should sue them :p
Playercard: http://www.coh2.org/ladders/playercard/steamid/76561198005198550
My Theater of War Guide, Every missions on General/achievements/Grand Strategy:
http://steamcommunity.com/sharedfiles/filedetails/?id=309197460
My Guide of Using German Voices with English Text Tweak:
http://steamcommunity.com/sharedfiles/filedetails/?id=492709499
CoH2 Epic Moments Index:
http://steamcommunity.com/sharedfiles/filedetails/?id=573921959
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HardworkingBulldozer
18 Nov 2014, 00:02 AM
#17
avatar of HardworkingBulldozer

Posts: 117

What? How many times did you purchase the WFA? Yeah steam is up to something.
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somenbjorn
18 Nov 2014, 00:03 AM
#18
avatar of somenbjorn

Posts: 923

jump backJump back to quoted post17 Nov 2014, 23:56 PMsiuking666
I dont want to sound offensive; but...can you guys put some time and test the updates?...

I can't believe the "start" button is not working...


You better be joking. Someone made a post on an unoffical forum, and 20 minutes later the developer has contacted Valve and resolved the issue.


Fuck yeah JAZZ HANDS. Great work Cynthia

Disclaimer: Posts made while drunk should not count against this poster.
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Cynthia_RE
7 of 8 Relic postsRelic
18 Nov 2014, 00:03 AM
#19
avatar of Cynthia_RE
Developer Relic Badge

Posts: 138 | Subs: 14

jump backJump back to quoted post17 Nov 2014, 23:56 PMsiuking666
I dont want to sound offensive; but...can you guys put some time and test the updates?...

I can't believe the "start" button is not working...


We did test it. EXTENSIVELY. Technology is kind of a jerk sometimes though, and Gremlins find a way to make our lives difficult even when everything seems to be perfect.

Hope you enjoy the game, and thanks for giving us the info - it helped us get quick action!
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TradeGy
18 Nov 2014, 00:07 AM
#20
avatar of TradeGy

Posts: 6

I just want to know but what kind of update are you supposed to download?

I've been downloading a ~200MB, a 1.8GB, a 500MB and now I'm downloading a 1.8GB again. Is download hell soon over? :(
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