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Cant join any online lobby and vice versa.

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omar_uav
29 Apr 2020, 06:38 AM
#1
avatar of omar_uav

Posts: 6

Hi

i have played COH2 from 2012-2019 June

then took a long break until APR/20, i decided to return to COH2 now , but it seems i cant join any lobby and no one can join my lobby, also that my old load outs doesn't show up but i can create new ones.

i tried COH1 it works fine i even played online matches.

i tried the following:
uninstalling
verifying
clearing the documents
switched game language ENG -> GER
restarted PC,Switch,Router

https://www.youtube.com/watch?v=LeLIDXbqgJc
here is a video of it also.

i even contacted SEGA support but they couldn't help me also.

if anyone has any idea or solution that would be great.

also from old forums that people wrote, i thought maybe i am banned? i really dont know!
this is my steamID64 "76561198067476350"

Thanks
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Hannibal
29 Apr 2020, 07:57 AM
#2
avatar of Hannibal
Senior Moderator Badge

Posts: 3114 | Subs: 2

If you have been banned then there should be a message box popping up when you go into online lobbies. The box might contain no text though
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Cyanara
29 Apr 2020, 08:18 AM
#3
avatar of Cyanara

Posts: 769 | Subs: 1

Are you able to test a different Internet connection? A phone hotspot or 4G dongle, for example?
Some of my COH2 Guides:





The COH2 System Performance Guide The COH2 FAQ
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omar_uav
29 Apr 2020, 08:47 AM
#4
avatar of omar_uav

Posts: 6

jump backJump back to quoted post29 Apr 2020, 08:18 AMCyanara
Are you able to test a different Internet connection? A phone hotspot or 4G dongle, for example?



yes it worked!

but my loadouts didnt load at all.



https://steamcommunity.com/app/231430/discussions/3/558749824659677819/
i had done this steps but still.
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Cyanara
29 Apr 2020, 08:54 AM
#5
avatar of Cyanara

Posts: 769 | Subs: 1

jump backJump back to quoted post29 Apr 2020, 08:47 AMomar_uav

yes it worked!

but my loadouts didnt load at all.


Ok, you may have a firewall/port forwarding issue. It's possible COH2 uses different ports to COH1. It seems odd to have any problem, but some routers have lots of extra features that may be causing issues.

I would suggest logging into your router and seeing what options it has for blocking/forward traffic.
Some of my COH2 Guides:





The COH2 System Performance Guide The COH2 FAQ
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Jadek
29 Apr 2020, 12:02 PM
#6
avatar of Jadek

Posts: 80

I have this problem since January.

I have done my little video as well here : https://www.youtube.com/watch?v=ZgjTBhyJSsE&t=110s

I have many questioning about this, because i am able to play but not every time. If this was a router problem, i tend to believe that the problem should be permanent.

Are you in the same position ? or you are not able to play online at all ?

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omar_uav
29 Apr 2020, 21:37 PM
#7
avatar of omar_uav

Posts: 6

yes am at the same position i just upgraded to windows 10, but once i saw that my mobile data work with COH2 great , i knew its a router problem i have done all steps given by the forum relic posted in steam but still no hope.

i cant play at all not a single online match



maybe relic changed something in connection to server?
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Cyanara
30 Apr 2020, 02:24 AM
#8
avatar of Cyanara

Posts: 769 | Subs: 1

I strongly recommend making sure you have the latest official drivers for your network adapter. Windows 10 generic drivers can have all sorts of weird bugs. You can find the details of what network adapter you have in Device Manager if you want some help locating the best drivers.

Another possibility is that your ISP has some poor international routing (sometimes they switch to low cost routes outside of peak hours). A VPN free trial may help your traffic travel via a different route and tell if the issue is with your ISP rather than your router. This is particularly relevant right now given the heavy loads that many Internet providers are currently under.

Failing all of that, what make and model are your routers?
Some of my COH2 Guides:





The COH2 System Performance Guide The COH2 FAQ
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Jadek
30 Apr 2020, 14:10 PM
#9
avatar of Jadek

Posts: 80

Ty for your assistance.

I tried with a free vpn, it worked instantely. What should i do ? I admit i don't know were to look in my device manager.

My modem is a "free crystal". Don't know really the model except that.


EDIT: i had the option to change my IP adress to "a fix ipv4" one. It wasn't working at all today, and after this change it has worked. It's maybe a false positive, so wait and see.
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