this is a very old and known bug with the matching system.
If one person uses a PC from 1995 (which I somehow encounter a lot in CoH2
![:s :s](/images/Smileys/wacko.gif)
) and needs 3+ minutes to load the match, there is a chance that the game will crash because the person with the wooden toaster PC cannot "catch up" to the other players.
You might expect now that the potato PC player will get kicked but the exact opposite happens: everyone else will get kicked and then most of the times the team of the potato PC player will get the win, the other one loses.
It sucks and you cant do anything about it unfortunately
The only "tip" I can give you is banning all winter maps. Winter maps take significantly longer to load, hence the chance for this to happen to people with trash computers is significantly higher on them.
It's not really a good tip however cuz it doesnt solve the complete problem and I dont use this tip myself either. I just kinda accepted this shitty bug