Profile of KBoy420

Bump to see if anyone can help. Just for shits and giggles I tried to re-purchase COH2 and it clearly warns me tht I already own it and that if purchasing for myself I will not receive another copy. Posted screenshots to Sega again as well and no answer...come on Relic/Sega fix this.

Hi Everyone. Wanted to provide an update. Problem not resolved.

After spending 3-4 days going back and forth with Sega support, they have concluded that I don't own COH2 -base game. But I do. I purchased it and am now trying to get Steam to verify the purchase, but there is no history (says Steam) of me purchasing COH2 - base game.

I am beyond frustrated with this "issue". I pre-ordered COH vanilla and waited in line at Best Buy to get it. I purchased all expansions for COH vanilla. Then I was a beta tester for COHO. I did not purchase COH2 when it first came out. I purchased WFA first, and then bought a commander, and then bought COH2 base. Then I purchased Ardennes Assault and also purchased Fox Company. So all in all, I have probably given Relic close to $200 and now have to deal with this garbage. I have replays saved from just two weeks ago playing as Wehrmacht. 3 different saves replays as Wehrmacht. How can I possible have those if, as according to Sega and Steam, I never owned COH2 base??

To answer the specific questions since I last posted, all of my DLC is correctly checked and installed. I still have duplicate listings for WFA and in my opinion, somehow COH2 base was converted to a secondary listing for WFA (if that makes any sense). This past weekend I uninstalled everything and reinstalled everything. No fix.

And yes, there are multiple others complaining of similar issues on the Steam forums. Very disappointed in you, Relic. I have been a dedicated supporter since 2007 and it literally took Sega 5 days to stop answering my support ticket. I have sent screen shots and multiple evidence that I in fact owned the base game. Disappointed.

Contact Relic, they're more likely to know the cause of the problem than steam. If nothing does happen you could try to reinstall the game.

I somehow got ahold of Sega thru Steam and am awaiting some response from them. Is there another (better) way to contact Relic directly? This is so frustrating...but appreciate all the help from everyone so far. Very responsive forum here.

Try to contact Relic at the official Forum, maybe they can help you!

forums.relicnews.com? is the official forum?

Most likely you have missclicked the CoH2 Base Game in the DLC list in steam

The base game isn't even listed in the DLC list. And now I have two listings for WFA. Here is what I see:

•"COH2 - The Western Front Armies: Oberkommando West" (Installed)

•"COH2 - The Western Front Armies: US Forces" (Installed)

•"Company of Heroes 2 - Ardennes Assault" (Installed)

•"Company of Heroes 2 - Ardennes Assault: Fox Company Rangers" (Installed)

•"Company of Heroes 2 - The British Forces" (Installed)

•"Company of Heroes 2 - The Western Front Armies" (Installed)

•"Company of Heroes 2 - The Western Front Armies" (Installed)