Try to understand that Relic is a company, not your butler.
Just as well, because if a butler did things that the person paying for their service didn't want or require "here is your fifth tie, which is identical to the previous four I gave you, which you didn't want or ask for" the butler would very quickly find themselves fired.
As Relic is a company, they can get away with adding hopelessly flawed new features, Ones that cause a huge amount of customer dissatisfaction, because they are still selling other products and have various streams of income. Add to that fact that any negative imagine that said features create is only represented on the internet, and thus has a very limited ability to make the company look bad.
Relic are exceptionally good at making good RTS game mechanics, but are utterly, utterly, terrible at resolving bugs, performance issues and balance issues within a decent time frame.