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Failed to find supported hardware rendering device

12 Nov 2017, 11:57 AM
#1
avatar of Brucelee23

Posts: 2

Hi all,

I Cant start my COH 2 game. When doing so this message is displaed: "Failed to find supported hardware rendering device. Ensure that your system meets the minimum requirements for Company of Heroes 2. Verify that DirectX is prorperly installed and that you have the lates drivers for your system.

The game worked fine fore likea 2 months ago, but now it doesent start.

I have a Lenovo Y50, 16 GB ram, Nvidia 960, SSD, Intel 4600 (integrated).

Do anybody know a solution to this issue?
12 Nov 2017, 12:07 PM
#2
avatar of Tittendachs

Posts: 115

The error seems pretty clear:
Check if DirectX is installed
Check for graphic card drivers (your NVIDIA not the integrated Intel one) --> visit NVIDIA website to manually look for the latest drivers. Dont let windows search on its own
EDIT: NVIDIA Drivers

Hope you can fix your problem
12 Nov 2017, 12:17 PM
#3
avatar of Brucelee23

Posts: 2

I tried this:
1. Reinstalled COH2
2. Updated to latest graphics drivers (both NVidia and Intel)
3. Updated to latest DirectX drivers

But still the same problem.
12 Nov 2017, 21:27 PM
#4
avatar of scratchedpaintjob
Donator 11

Posts: 1021 | Subs: 1

looks to me like coh2 tries to access you internal gpu instead of the 960. Does your Laptop have a switch or an option to change that? do other games work?
8 Dec 2017, 22:34 PM
#5
avatar of QmaPL

Posts: 115

Have go the same today on GTX750i I used to play coh2 for YEARS ??
Drivers update did not help....
9 Dec 2017, 17:15 PM
#6
avatar of QmaPL

Posts: 115

Seems it's an NVidia incompatibility problem after win10 Creators Update.

Have found solution as given below:
"
I knew that nvidia updated the same date as windows 10 creator mode arrived, so I went into that control panel. There, I found an option to override system settings for screen size etc. So I choose "adjust desktop size and position"---> "full-screen" "override scaling mode set by games and programs"."

It's working now.
10 Dec 2017, 15:37 PM
#7
avatar of Oxide

Posts: 1

Thank you QmaPL, your trick worked! I was so mad at Windows update breaking the game, thank you again.
23 Dec 2017, 20:53 PM
#8
avatar of DeadByDawn

Posts: 16

I have the same problem but i can not seem to find the option which is manetioned above. I only have access to 3D settings... Any other suggestions? Would refreshing windows help perhaps? I am on windows 10 and have an Nvidea GT555M
24 Dec 2017, 13:10 PM
#9
avatar of DeadByDawn

Posts: 16

Rolled back the fall creators update and game is working again...
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