The casual dude scrolling through Steam Store never having played vCoH? Thats a target, too.
Then imo they should ask for their 60 bucks back...or at least half of it. Hell I want half my money back and I've played enough to be at like lvl 68 or something.
It simply, from front to back, is not a finished product. Forget balance issues, the technical issues and complete regression from the first game in terms of lobbies, matchmaking, rankings, etc warrant this game as bargain bin material at best.
Good concept. Horrible, awful, shameful execution.