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Steam support experiences

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Ubertoaster
5 Oct 2015, 16:34 PM
#1
avatar of Ubertoaster

Posts: 38

I got my account hijacked and submitted a ticket, with evidence and all.
It's been 3 weeks now and I still haven't heard from them, how long usually takes to solve issues like these?
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Whoa
12 Oct 2015, 18:02 PM
#2
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Posts: 64

jump backJump back to quoted post5 Oct 2015, 16:34 PMUbertoaster
I got my account hijacked and submitted a ticket, with evidence and all.
It's been 3 weeks now and I still haven't heard from them, how long usually takes to solve issues like these?




I waited 1,5 months to get told they can fix but wont.
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Plaguer
14 Oct 2015, 13:25 PM
#3
avatar of Plaguer

Posts: 498

Getting accounts back usually takes a looooooooooong time, few of my friends accounts have been hacked and it took them a few months to get their accs back
www.twitch.tv/rawv1 usfusf okwokw sovietssoviets ostheerostheer
"Lefh is love, Lefh is life" Festung Support for the win FIFI
In game know as Törttö ᶠᶸᶜᵏᵧₒᵤ
Best rank 1v1 - 33 Soviets, 2v2 - 1 Ostheer RT :guyokay:
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Lümmel
14 Oct 2015, 13:45 PM
#4
avatar of Lümmel
Patrion 14

Posts: 542 | Subs: 1

My account was "hacked" 4 years ago or so. Had to send them a photo of a game case including the activation number printed on the manual. Took about 1 week and i had my account back. Things may have changed, i dont know.
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