They don't work vs USF in the slightest, soviets shut them down once shocks hit the field at 2CP, and they're ok vs UKF depending on map. I'd say they're very situational, but the fact that they just don't work at all vs 1 faction and shock rifle is currently meta I'd say they just don't really have a place currently.
Ok, then why not redesign them then? I mean if they don't work change them something that does work(I feel they are fine, probably need vet requirements to go down a bit). I get the commander also has Tiger/TA so that might be a problem, But Shocks+IS2(mod team pls don't NERF) exist so i don't see the almighty problem.