Relic totally needs to unveil a 5 Year Plan for COH2
They announced it a while ago
http://www.eurogamer.net/articles/2014-05-29-relics-five-year-plan-for-company-of-heroes-2
They just didn't write a good plan. I'm basing that on:
1) the general feeling on this forum and the official forums. Players are unhappy and leaving.
2) my feeling when I play the game and struggle with bugs and RNG.
3) a comparison with other games of the same genre that have playerbases 5/10/100 times the size. For the amount of money that has been invested in CoH2 the return must be pathetic.
Either the plan is wrong or there is no plan - personally I think they just thought "Oh we heard this term once in a documentary about the soviet union and we have a soviet army, let's use it!" Gimmicks and super-units, that's what gamers want!
5 years is too long. They'll be lucky to survive 1 if they don't sort themselves out and fix their product.