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Shazz
30 Jul 2013, 21:54 PM
#1
avatar of Shazz

Posts: 194

Super minor request, but I think with a lot of potential payoff for customer satisfaction.

As a software developer for many years, I am very very surprised to see that maintenances are scheduled during regular usage hours for a large group of users. Taking the game down at 6PM EDT would make sense for an application used in a typical 9-5 work context, but for a game this is one of the worst times possible as you're impacting Euro and US players.

I understand devs (including myself) don't prefer to do early morning maintenances, but please consider it.

Thanks. :)
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Mike.Gayner
30 Jul 2013, 23:16 PM
#2
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Posts: 115

And what about the rest of the world?
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Shazz
31 Jul 2013, 01:21 AM
#3
avatar of Shazz

Posts: 194

There is no such thing as a perfect time, but there are better times than others. 6pm EDT is bad for pretty much everyone, though US and EU get the worst of it certainly.

It's relatively standard software industry practice to do maintenances in out of the way times to lessen their impact on users. Don't get me wrong - I'm not saying Relic owes us anything or that they have to do it or that they suck or anything, just pointing it out in case.

As I said, pretty minor. It's just an easy thing to do to avoid extra griping.

EDIT: Sorry if it wasn't clear - it's not "US and EU are inherently superior, f the rest of the world." It's more "when choosing a time you're going to impact somebody, so try to impact as few as possible."
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Mike.Gayner
31 Jul 2013, 01:29 AM
#4
avatar of Mike.Gayner

Posts: 115

jump backJump back to quoted post31 Jul 2013, 01:21 AMShazz
There is no such thing as a perfect time, but there are better times than others. 6pm EDT is bad for pretty much everyone, though US and EU get the worst of it certainly.

It's relatively standard software industry practice to do maintenances in out of the way times to lessen their impact on users. Don't get me wrong - I'm not saying Relic owes us anything or that they have to do it or that they suck or anything, just pointing it out in case.

As I said, pretty minor. It's just an easy thing to do to avoid extra griping.

EDIT: Sorry if it wasn't clear - it's not "US and EU are inherently superior, f the rest of the world." It's more "when choosing a time you're going to impact somebody, so try to impact as few as possible."


You might feel different if you lived in a country that got screwed over Every. Single. Time.
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UGBEAR
31 Jul 2013, 01:49 AM
#5
avatar of UGBEAR

Posts: 954

go sleep? Play other game? Read books? Do homework? Prepare for exams?
jump backJump back to quoted post8 Nov 2015, 18:05 PMd0ggY
First off all. Tripwire so gud, 10 ammo for a whole dead squad ? + sight.
Vehicle capture point can win games, blitzkrieg save a tank. Fair Deal i think


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