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bug splat upon starting game from steam

25 Aug 2015, 07:20 AM
#1
avatar of CAPN MUNCHIES

Posts: 2

Hello coh2 people,

Hopefully you guys can help a brother out. I have almost over 850+ hours into the game and I never had a crash, system is a 3.2 quad core, 8 gb ram, 980 gtx, 500gb ssd and 1440p resolution.

After my retirement from the game I decided to make a come back and it was working fine for almost a week, then I come back after work to see that I keep getting bug splat errors upon start up. I tried to uninstall coh2 and reinstall, I tried to delete the coh2 folder from my documents/my games/company of heroes 2 and and delete my appcache in my steam folder and still I get a bug splat upon start up. My warning.log reads as follows:

"RELICCOH2 started at 2015-08-25 00:00
OS NT 6.1 (sp1.0) x64, 8191MB Physical Memory, 5504 Physical Available, 4095 Virtual Total, 3892 Virtual Available, 8189 Page file.
RUN-OPTIONS [-nomovies]
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes 2]
USER [k3n]
LOCALE [ENU]

00:00:09.61 GAME -- Current Steam name is [CAP'N MUNCHIES]
00:00:09.61 GAME -- steam returned language 'english'
00:00:09.62 Primary CPU is a 3200MHz [AMD Phenom(tm) II X4 B55 Processor]
00:00:09.62 Architecture [0], Level [16], Revision [1027].
00:00:09.62 4 logical processor(s) detected.
00:00:09.62 4 physical processor(s) detected.
00:00:09.62 1 processor(s) nodes detected.
00:00:09.62 MATHBOX -- Version=6, Mode=SSE
00:00:09.62 Using [C:\Users\k3n\Documents\My Games\Company of Heroes 2\] as base writable folder
00:00:09.62 Game -- System temp path is [C:\Users\k3n\AppData\Local\Temp\]
00:00:09.63 SYSTEMCONFIG -- Failed to load configuration from 'userdata:configuration_system.lua'.

Application closed with error code 1129468744
"

I tried googling 'error code 1129468744 company of heroes 2' and did all the suggestions that I came across, however, the problem still persist.

seems like my game cannot load configuration_system.lua, any suggestions?


*ps no viruses, windows was just re-installed after installing new gtx980.
**also I deleted configuration_system.lua and started the game through steam and problems still persist
25 Aug 2015, 07:33 AM
#2
avatar of Plaguer

Posts: 498

Things like these should be sent straight to relic, I think that they know more about these matters than us here on coh2org :D
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