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Crash on startup! Unplayable

30 Apr 2014, 08:20 AM
#1
avatar of MadrRasha

Posts: 252

I didnt play Coh2 in over 6 months, suddenly i decide downloading the game on new pc.
Downloaded the game, pressed play, bam! bugsplat. After that the game mysteriously updates with uknown size, try again to start it up, same crash, not even loading screen or logo.
I opened warnings log and noticed this:

...09:35:18.27 Using [C:\Users\Terminator\Documents\My Games\Company of Heroes 2\] as base writable folder
09:35:18.27 Game -- System temp path is [C:\Users\TERMIN~1\AppData\Local\Temp\]
09:35:18.27 SYSTEMCONFIG -- Failed to load configuration from 'userdata:configuration_system.lua'.
09:35:18.27 MOD -- Initializing mod 'RelicCoH2'.
09:35:18.30 ARC -- CoH2\Archives\Data.sga 670607362 [4139728304223280154]
09:35:18.31 ARC -- CoH2\Archives\Sound.sga 123387444 [16814751775228979974]
09:35:18.31 DB -- Unable to load symbols.
[Fatal]

Archive 'CoH2\Archives\Sound.1.sga' is missing! Unable to continue.

Owner: unknown
-- FATAL EXIT --
datamap.cpp/358:!
--stack trace--
Application closed with error code 1129468744

So i tried few things suggested by some, most notably relic staff saying to delete Sound.1.sga , but my game just patches mysteriously and crashes. Also they suggested renaming or deleting CoH2 folder in Documents, then verify the integrity of game cache, but after all that still no progress.
This problem is affect more than a few people, and has origin probably after Elbe Day Update or update before it. So it would be nice if someone had any suggestions or proposed solutions to it, and help us get our dopamine doze by playing the game:help:
Thnx

30 Apr 2014, 08:24 AM
#2
avatar of akosi

Posts: 1734

Permanently Banned
did you tried turn it off and on?
30 Apr 2014, 08:29 AM
#3
avatar of MadrRasha

Posts: 252

Ok so i have found the solution
First backup CoH2, then delete it, also delete CoH2 folder in MyDocuments, and if there are any files in AppData. Then install CoH2 using backup ( top left corner Steam > Backup and restore games...)
Hope it helps guys
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